Refund policy

Current status

NovaKey Digital is currently in pre-launch and does not accept payments or fulfill orders.

Before commercial launch

A complete refund and replacement policy will be published before checkout is enabled. Because digital products can become non-returnable after delivery or redemption, future policies will distinguish between undelivered products, invalid codes, duplicate purchases, compatibility issues and already-redeemed products.

Support

For pre-launch questions, please use our contact page.